Privacy Policy

Effective Date: 9/1/24

Introduction Welcome to My Soft Play Hub. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services. By accessing or using My Soft Play Hub, you agree to the terms of this Privacy Policy.

Information We Collect a. Personal Information:

Account Information: When you create an account, we collect your name, email address, phone number, and a securely hashed version of your password. Transaction Information: When you buy or sell items, we collect information related to the transactions, such as product details, payment information, and shipping addresses. b. Non-Personal Information:

Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, pages visited, and the date and time of your visit. Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and store certain information. How We Use Your Information a. To Provide and Improve Our Services:

Process transactions and manage your account. Respond to your inquiries and provide customer support. Personalize your experience and tailor content to your interests. b. For Marketing and Communication:

Send promotional emails and newsletters, if you have opted in. Notify you about updates, offers, and new products. c. For Security and Legal Compliance:

Monitor and prevent fraudulent activities and ensure the security of our platform. Comply with legal obligations and protect our rights and interests. Sharing Your Information We may share your information with third parties in the following circumstances:

a. Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, and provide customer support.

b. Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.

c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Your Choices a. Account Information: You can update or delete your account information by logging into your account settings.

b. Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

c. Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions included in the emails.

Security We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Passwords are securely hashed and salted. However, no method of transmission over the internet or electronic storage is completely secure.

Children's Privacy My Soft Play Hub is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us, and we will take steps to delete it.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after the changes take effect will constitute your acceptance of the revised policy.

My Soft Play Hub Email: support@softplayhub.com Phone: 847-250-1555